Professional Summary

A highly motivated and results-driven communications professional with over 6 years of experience in developing and executing public communication strategies, driving community engagement, and leading marketing initiatives. With 3+ years of event planning expertise, I have a proven track record of aligning communications efforts with organizational goals, fostering inclusive engagement with diverse audiences, and delivering impactful outcomes in dynamic and fast-paced environments. Known for strategic thinking, exceptional communication skills, bilingual fluency in Spanish, and a passion for building strong, connected communities.

Work Experience

CCMC | Lifestyle Director | Aurora, Colorado | May 2024 – Present

  • Directed initiatives to foster community engagement and inclusivity, including incorporating cultural events, to strengthen community bonds.  

  • Spearheaded the expansion of fitness offerings, boosting resident participation by 20% and enhancing resident satisfaction.  

  • Curated and executed diverse events that celebrated residents' unique backgrounds, such as a "Celebrating Cultures" event series, to promote inclusivity.  

  • Directed a comprehensive website redesign, incorporating a business partner directory to enhance local connections and improve user experience.

CCMC | Communications Manager | Broomfield, Colorado | June 2023 – January 2024

  • Implemented impactful communication strategies, such as launching a community-driven content series featuring resident spotlights and user-generated stories, that enhanced engagement and brand consistency across platforms.

  • Streamlined communications SOPs, achieving a 70% email marketing open rate through targeted messaging.  

  • Designed and developed visually compelling marketing materials, including event flyers, social media graphics, email templates, and promotional brochures, to ensure a cohesive brand presence and effective communication.

  • Managed a seamless website transition, coordinating content and design to enhance the user experience and maintain brand integrity.

CCMC | Lifestyle Communications Associate | Broomfield, Colorado | September 2021 – June 2023

  • Led and coordinated a diverse range of community events, including seasonal festivals, outdoor movie nights, trivia competitions, and wellness workshops, significantly increasing resident participation and fostering a connected, active community

  • Served as the primary point of contact for residents, addressing inquiries and feedback on lifestyle programming and event management, ensuring high satisfaction.  

  • Managed all event logistics, including venue setup, vendor coordination, and [Specific Logistics], ensuring seamless operations and successful event execution.  

  • Contributed to leadership, innovation, and community engagement success, resulting in a promotion to Communications Manager.

CCMC | Administrative Coordinator | Broomfield, Colorado | September 2020 – September 2021

  • Improved operational efficiency by developing and implementing tracking systems for departmental projects, enhancing cross-functional collaboration.  

  • Managed monthly budget analysis and expense tracking, ensuring financial accountability and cost efficiency within the department.  

  • Coordinated and supported meetings, conferences, and events, fostering clear communication and streamlined decision-making across the organization.  

  • Performed community inspection drives to ensure compliance, promoting adherence to regulations and maintaining community standards.

Constant Contact | Marketing Assistant | Loveland, Colorado | September 2018 – September 2020

  • Delivered customized marketing solutions for a diverse portfolio of clients, executing effective digital campaigns to reach target audiences.  

  • Led email marketing, social media strategy across Facebook, Instagram, LinkedIn, and company websites, along with SEO work and Google Ads, significantly enhancing engagement and client satisfaction.

  • Analyzed campaign performance, leveraging data-driven insights to refine marketing strategies and improve outcomes.  

  • Contributed to enhancing client satisfaction through effective digital campaigns and marketing strategies.

Children’s Learning Place | Assistant Teacher | Chicago, Illinois | November 2017 – September 2018

  • Supported holistic child development through engaging activities in reading, writing, social-emotional intelligence, and math.  

  • Monitored student progress closely, providing data-driven insights to parents for ongoing support and collaboration.  

  • Contributed to weekly curriculum development, designing comprehensive learning experiences that fostered academic, social, and emotional growth.  

  • Provided personalized attention to meet each child's unique needs and strengths, ensuring individualized support.

Chicago Public Schools | Assistant Teacher | Chicago, Illinois | November 2012 – September 2017

  • Supported bilingual student development by focusing on reading, writing, math, and social-emotional skills.  

  • Maintained a safe and nurturing classroom environment, promoting inclusion and positive behavior to foster a conducive learning atmosphere.  

  • Collaborated with the lead teacher to deliver high-quality instruction, driving improved academic performance and engagement.  

  • Provided one-on-one assistance and tailored support, ensuring each student had the opportunity to thrive and excel.

McCracken & Frank LLP | Receptionist / Administrative Assistant | Chicago, Illinois | August 2007 – January 2012

  • Oversaw front desk operations and provided administrative support, serving as a professional first point of contact for clients and visitors.  

  • Organized and maintained digital and hardcopy files, improving firm efficiency and information accessibility.  

  • Managed inbound calls with precision, ensuring timely and effective communication for clients and colleagues.  

  • Accurately coded attorney billable hours and processed client invoices, supporting financial operations

Education

  • Northeastern Illinois University | Design and Visual Communications, General

  • City Colleges of Chicago-Malcolm X College | General Studies  

  • Cristo Rey Jesuit High School | High School Diploma

Skills

  • Communications: Strategic Communications, Public Relations, Stakeholder Relations, Internal Communications, Crisis Communications, Messaging, Content Development

  • Marketing: Digital Marketing, Social Media Marketing, Email Marketing, Marketing Campaigns, Brand Management, Content Marketing, SEO

  • Event Planning: Event Management, Vendor Coordination, Budget Management, Logistics, Event Promotion, Program Development

  • Project Management: Project Planning, Task Management, Budget Control, Timeline Management, Risk Management, Project Coordination

  • Office Operations: Administrative Support, Process Improvement, Record Keeping, Office Management, Workflow Optimization

  • People Management: Team Leadership, Training & Development, Performance Management, Delegation, Conflict Resolution

  • Technical Skills: (List software proficiencies: e.g., CRM software, email marketing platforms (Mailchimp, Constant Contact), social media management tools (Hootsuite), CMS (WordPress))

  • Languages: Bilingual in Spanish, elementary proficiency in German and Catalan